Your well-being is our priority

Hub4hub Responsible Gaming – Play Happy, Play Within Limits

Gaming is meant to be fun, not stressful. hub4hub believes every player should know their limits and enjoy gaming responsibly. That's why we offer a full suite of responsible gaming tools — completely free of charge.

18+
Age limits are strictly enforced
24/7
Support services are active
5
Protection tools are free
100%
On Confidential Request
Our Commitment

What hub4hub does for responsible gaming

We are committed to protecting every player's mental and financial well-being

Set a deposit limit
Set your own daily, weekly, or monthly deposit cap. hub4hub enforces that limit strictly — no exceptions.
Cooldown break
Feeling like you need a break? Pause your account for anywhere from 24 hours to 30 days. No games can be played during this time.
Self-exclusion feature
For a longer break, self-exclude for anywhere between 6 months and 5 years. Your account will be fully inactive during this period and you won't receive any promotional messages.
Session Time Limit
Set a limit on how many hours you play in one session. Once the time is up, hub4hub will automatically log you out so you don't overstay.
Loss Limit
Play automatically stops once you've lost a set amount. Set this limit in advance to protect yourself from bigger losses.
Expert Support
If you feel gaming is having a negative impact on your life, hub4hub's trained support team will guide you to the right help.
Key concepts

What is responsible gaming?

Responsible gaming means enjoying gaming as a form of entertainment — not as a solution to life's problems. When you play within your means, by your own choice, and with full awareness, that's responsible gaming.

Many people think playing more is the way to recover losses — that's a misconception. Gaming outcomes are always random and there's no guarantee of a win.

Keep in mind: It's not realistic to expect a regular income from gaming. It's entertainment, not a source of earnings.

Signs of Healthy Gaming
Stick to a set budget and time limit, and prioritise family and work commitments
Healthy Mindset
Staying calm after a loss and not playing on to recover it
Treat It as Entertainment
Keeping gaming as just one small part of your life

Signs of Problematic Gaming

Chasing losses by placing bigger bets to try to win back what you've lost
Spending more time on gaming than with family, friends, or work
Using money meant for essential expenses to gamble
Hiding your gaming from family or lying about it
Feeling restless or irritable when you're not playing
Withdrawing from Social Relationships
Taking out loans or borrowing money to fund gaming

If you recognise any of the signs above in yourself, please seek help

Help Centre
Using the tools

How to Set Up Safety Tools

Set your responsible gaming limits in just a few simple steps

1

Log in

Log in to your hub4hub account and click the profile icon in the top right corner.

2

Responsible Gaming menu

Go to "Responsible Gaming" under Settings. All your protection tools are available there in one place.

3

Choose a limit

Choose from deposit limits, session time, loss limits, or a cooldown — then enter the amount or duration that works for you.

4

Confirm

Limits take effect immediately after saving. Lowering a limit is instant; increasing one requires a 24-hour waiting period.

Important: Requests to increase your limit take effect after a 24-hour cooling-off period, giving you time to reconsider.

Self-assessment

Ask yourself

Answer the following questions honestly. If most of your answers are "yes", consider reaching out for help.

1
Have you ever spent more than your set budget and regretted it afterwards?
2
Have you ever chased losses by continuing to play in hopes of winning your money back?
3
Is gaming affecting your sleep, work, or family relationships?
4
Have you ever lied to family or friends about your gaming habits?
5
Have you experienced financial difficulties due to spending beyond your means on gaming?
6
Have you tried to cut back or stop gaming repeatedly, but couldn't?

If you answered "yes" to any of the questions above, talk to us. We won't judge — we'll help.

Get help now
FAQs

Responsible Gaming FAQ

Yes, any balance in your account remains safe during self-exclusion. It will be returned to you once the self-exclusion period ends or when you request a withdrawal.

Limit decreases take effect immediately. However, increasing a limit comes with a 24-hour cooling-off period — ensuring you make a considered decision rather than an impulsive one.

No, only the account holder can set limits. However, if a family member is concerned, they're welcome to contact our support centre and we'll take appropriate action.

No. When you self-exclude, hub4hub automatically stops all promotional messages, emails, and SMS. Your well-being comes first.

hub4hub verifies age at registration and requires ID during the KYC process. Any suspicious account is suspended immediately.
We're here for you

Enjoy safe, enjoyable gaming

Join hub4hub and use our responsible gaming tools for a healthy, enjoyable experience.

18+ Verified
Free Tools
24/7 Support
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